📌Note: If you don't have the relevant permission configured address this to your Head office or use the Access Digital Assistant for further support.
⚠️ Important: To check your permissions, click your initials in the top right corner of your CPL Learning account. This will show you which method you can use.
Manage team members
To create a new user, follow the steps below:
Login into the console.
Click the circle with your initials.
Click Manage team members.
To create a new user, click add team member.
Complete general information and employment information.
You can add or edit the email address.
You can see the employee username once they confirm it.
Status will change to Awaiting team member if the user did not activate the account.
If the user hasn't received his automatic email with his first-time login details click the Resend invite button below the general information section to resend it.
Click Add team member at the bottom page.
Admin tool
Note: If you are a site license please make sure after you create a new member of staff to send your employee first login details to their email address, as this won't be sent automatically by the admin tool.
To create a new user, follow the steps below:
Open the Admin Tool.
Click Add, then select Employee.
Fill in the user's details: name, job position, and site.
The login details automatically populate in the user details box.
Click Save.
🤓Tip: To view or manage your employee details follow the steps in the article.
Create user form
To add new employees using the create user form please follow the steps:
Log into the create user form.
Use the same login details from your console.
Click Create user, then fill in the details.
Once added make note of the user login details, this is shown across the top of the screen.
The login format is:
Username is first name and surname all one word, all lower case.
Password is their date of birth in the format ddmmyyyy.