Skip to main content

Remove users

Quickly and easily remove or delete users accounts.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated this week

You can remove accounts from your site in any of the below methods.

Important: If you use Payroll, Fourth, or an import system, you need to remove the user's account from that before you manually remove it from the system, otherwise the automatic import will reinstate them. ​

πŸ“ŒNote: Once you've removed them, it can take up to four hours for them to come off the reporting.

Admin tool

To remove an employee via the admin tool, follow the steps below:

  1. Log in to the Admin tool.

    • Use the same login details from your console.

  2. Click Employees.

  3. Search for and select the employee.

  4. Clear the Active box.

  5. Click Save.

Remove or deactivate users using bulk action

To deactivate users in bulk, follow the steps below:

  1. Open the Admin tool, then click Bulk Actions.

  2. Click New Action then click User Groups.

    • Alternatively, you can add individual users' names in the search bar.​

  3. Select the relevant user group then click Next Step.

  4. Click User then click Next Step.

  5. Click Deactivate then click Summary.

  6. Click Run bulk action.


Manage team members

  1. Login into the console.

  2. Click your initials on the top right corner.

  3. Click Manage team members.

  4. Click the status Active to make it inactive.

    • Click toggle next to got a recovery code section.

    • The status will show No user available.


Create user form

To remove an employee via the Create User form, follow the steps below:

  1. Log in to create user form or registration page.

    • Use the same login details from your console.

  2. Click User List.

  3. Search for the employee to remove.

  4. Clear the Active box.

  5. Click Save.

Did this answer your question?