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Reinstate a user

You can reinstate or make an account active using the Admin tool, manage team members or create user form.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated over 5 months ago

Admin tool

To make an account active through the Admin Tool follow the steps below:

  1. Login into Admin tool.

    • Use the same credentials from your console.

  2. Click Employees.

  3. In the top-right-hand corner tick the Active box.


Manage team members

To make an account active through Manage team members follow the steps:

  1. Login into the console.

  2. Click the circle with your initials in the top right corner.

  3. Click Manage team members, then click on the inactive user.

  4. Click toggle next to general information to activate the account.

  5. Click Save team member.


Create user form

To make an account active through the create user form follow the steps:

  1. Click User List and search for the employee to activate.

  2. Click the Active box and then click Save.

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