If you've attempted to launch a course but you encounter a blank page, nothing happens, or the page becomes unresponsive, there are a few things you can try.
To resolve this, follow the steps in each of the sections below.
Disable pop-up blockers
iOS
To disable pop-up blockers on an iOS device, follow the steps below.
Open the Settings app then tap Safari.
Under General, turn off the Block Pop-ups toggle.
Android
Open the Google Chrome app then tap the three-dot menu.
Tap Settings then tap Site Settings.
Tap Pop-ups and redirects then turn on the Allow pop-ups toggle.
Minimum technical requirements
For CPL Learning courses to run correctly, you need to ensure your device meets the minimum technical requirements.
You can also:
Try a different internet browser.
Try private or incognito mode in your browser.
Use a different device.