Why understanding opportunities to improve retention is important?
Increasing retention with engagement analysis will ensure any feedback on churn drivers can be implemented to prevent any future risks of team member churn. This will reduce recruitment costs, ensure your teams are fulfilled and operating effectively and keep your platform offering competitive as an employer.
What can you do to increase team member retention and engagement?
Tailor your appraisal content to provide effective data for analysis. Building engaging appraisal conversations around team development fosters a collaborative environment, enhances individual and team growth, and aligns personal goals with organisational objectives.
Review your engagement content to ensure it is receiving the right level of engagement, ensuring that materials are relevant, effective, and up-to-date, enhancing user interaction and learning outcomes.
Review your onboarding to ensure the very first digital interaction through CPL Learning is as effective and comprehensive, leading to a smoother and more successful integration of new hires.
How can you increase team member retention and engagement?