Manage course registrations
Add, remove, or transfer courses for users or user groups.
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- Book or cancel eventsYou can book, request, and cancel courses or events through the learning platform event calendar.
- Order or site license renewalYou can easily renew your order.
- Event not showing on the calendarYou can verify the event type status and enable it if an event is not showing on the event calendar.
- Link a training record to a courseYou can link a training record to a CPL Learning course and bulk upload them.
- View and manage courses through the admin toolView all available courses from a specific order through Admin tool.
- Create a news articleYou can create, manage, and control the visibility of news posts using the News editor. You can publish articles, schedule posts, manage audiences, enable comments, and pin important updates.
- Manage attendees booked to an eventManage event attendees, update attendance outcomes, add or remove attendees, and maintain existing events directly through the Event Editor.
- Create and manage eventsYou can create and manage events types, venues, trainers, and both in-person and virtual events within the learning platform.
- Navigate through coursesYou can navigate through your course using different options
- Book or reschedule your personal license courseComplete your personal licence exam on Zoom and find details about booking, rescheduling, renewing, and receiving your certificate after completion.
- Admin tool add courses to a user groupAssign a course to a user group. You can assign courses to user groups based on different criteria.
- Upload and manage training recordsYou can manage training records by adding records, upload certificates, create descriptions for reporting, and set up renewal rules.
- Access and navigate the content hubThe content hub is designed to make learning and compliance faster, easier, and more intuitive for your learners.
- Request a course transferYou can transfer or reinstate previously completed courses with another company or within the same company.
- View end assessment resultsHow to check whether you've passed a course.
- Translate a course into a different languageAdd different languages to your courses.
- View course completion statsYou can check the stats for your completed courses and see why a course hasn't updated to the Complete status.Â
- Set up course renewal rulesYou can configure course renewal rules to automatically reset courses after a set amount of time.
Reset courses
You can reset courses in a few different methods.
- Set up automatic course resetsYou can customise the number of automatic course resets.
- Reset a completed courseYou can reset already completed courses through the Admin tool.
- Reset a failed courseYou can reset a failed course.
- View employee's course reset historyView an employee's course reset history through the Admin tool.
- Manually mark a course as completeAdmins and administrators can manually mark a course a complete from the Admin tool.
Add and remove courses
There are a few methods to assign courses to your users.
- Use Tile Unlock featureYou can add or remove courses from your Tile Unlock functionality.
- Admin tool add courses to a userYou can manage course assignments for individual users by adding new courses, checking existing course versions, and troubleshooting common issues when assigning courses.
- Manage team members add coursesYou can add courses from the console using manage team members functionality.
- Remove coursesRemove courses from users, user groups, or in bulk via the Admin tool, ensuring allocation settings are managed correctly.