Age verification means checking whether someone is old enough to buy or use age-restricted products, like alcohol. In this activity, you’ll explore the legal requirements across England, Wales, Scotland, and Northern Ireland, and learn how to apply them in real-life situations. You’ll see how to follow policies like Challenge 25, check ID properly, and spot fake or borrowed documents. You’ll also build confidence in refusing a sale professionally.

This activity is designed for both team members and managers, with tailored tips and scenarios to help you stay compliant, protect your guests, and avoid serious consequences.

This course is now live and can be accessed by all learners on the CPL Learning Platform. To take advantage of our new content, please contact your Customer Success Manager for more assistance.