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Contact finance team

You can contact the finance team for assistance with invoices, billing, or payments.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated over 4 months ago

Designed to give you more control over the relationship with Access, the Finance Hub allows you to self-serve for anything financial concerning your Access products, so you can get what you need faster.
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To do so, you will need to log in to the Customer Portal and navigate to:

  1. Open the customer portal.

  2. Click Sign in, then enter your login details.

  3. Click My Access, then click the Finance tab.

With the finance hub you can:

  • View and download invoices.

  • Raise cases with our finance team.

  • Review the status of cases.

  • Get answers to frequently asked finance questions.

  • Request changes to key information such as your billing address, direct debit, and more.

Note: If you are experiencing issues with the Finance Hub, you can reach out to us on the Contact us section.

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