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Redirected to my old account

You can clear your browser cache to avoid being redirected to an old account.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated over 6 months ago

If you're redirected to your old account when you try to log in, follow the steps below:

  1. Clear browser cache or sign in from a private page.

  2. Enter your new username and password.

    • Once you've signed in on the login page with your first-time login details, you need to register your phone number and email address.

Note: If you still can't log in, please reach out to your manager and they can generate a recovery code. You can then enter the recovery code and sign in.

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